Services

Services offered by Joliet Hearing Center and Mokena Hearing Center

For starters, we offer free hearing testing to encourage our patients to get checked and stay up to date with their hearing health. We also offer free adjustments and repairs of all hearing aids in which our capabilities allow. If the hearing aid is not working properly, we encourage any wearer to allow us to take a second look at getting the aid to their liking. We will change tubing for free and our battery prices are considerably lower than the cost at a drug store. We do not make our patients wait for service. We offer same day service as well as no limits on free service appointments. Come in as many times as you wish until we get the job done right.

Due to the nature of our family business, we try to keep our prices low and our quality of service high. Our hearing aids all come with guaranteed free service, free batteries and quality parts. Any hearing aid we sell comes with a 100% money back trial. If it does not work out, we will not hold it against our clients. We strive to solve any problem that comes up and do our best to fix those problems. If we notice any medical conditions or we cannot service your needs, we will refer you to those who can help you. We offer a hassle-free environment so the client is always comfortable and can obtain the best information from us as possible. We encourage you to give us a call and set up a consultation with us so that we may answer all your hearing-related questions and needs.

Joliet Hearing Center and Mokena Hearing Center offers you a unique experience to a clearer future. Our mission is to create a custom experience to help solve your hearing needs. We train our staff to give you SUPERIOR SERVICE and make you comfortable and informed through every step of testing, programming and adapting to your hearing aids.

Call us TODAY at 815-782-8318 and start hearing better TOMORROW!

GET STARTED WITH AN APPOINTMENT TODAY!

STEP ONE: Contact us. One of our associates set an appointment for you to see one of our trained specialists.

We don't want YOU to be a statistic!

  • The statistics are alarming. According to the National Institute on Deafness and Other Communication Disorders (NIDCD), 36 million Americans have a hearing loss—this includes 17% of our adult population. On average, hearing aid users wait over 10 years after their initial diagnosis to be fit with their first set of hearing aids.

STEP TWO: When you come into Mokena or Joliet Hearing Center please bring your insurance information, so we may start get your started immediately.

Our Superior Service:

  • You will be greeted by our front office staff, who is sensitive to the needs of people subjected to hearing problems. We hire friendly people to guarantee you have a memorable experience.
  • Our seasoned insurance specialist contact your insurance company to confirm your insurance coverage. Our goal is for you to walk out hearing better.
  • We are providers for most managed-care plans and are knowledgeable with Medicare, Medicaid, and other governmental assistance providers.
  • You will meet with a hearing instrument specialist promptly from your appointment time. We hope you enjoy our clean and comfortable lobbies in each center.

CONSULTATION

Your hearing specialist will begin by discussing your hearing concerns with you, reviews the information you originally provided, and asks you for more details to understand your needs.

Your hearing instrument specialist looks into your ears with a video-otoscope, a small camera which projects a video image of the inside of your ear on a TV screen. The video-otoscope is no bigger than the hand held otoscope most doctors use to check your ears. You will be told what you are seeing and any implications it has regarding your hearing.

  • CONTINGENCY: If it is discovered that you have an infection or other medical condition requiring a physician's attention, we can give you a list of several doctors who are Ear, Nose and Throat specialists in the area, and can assist you in making an appointment with one of them.

HEARING TESTS

Our hearing instrument specialist fits you with soft expandable disposable ear plugs that insure the most precise readings of your hearing.

Your hearing specialist takes you through a series of hearing tests:

Examples:

  • Warbletones - You will be asked to put up a finger when you hear something
  • Repeat what word you hear
  • Repeat sentences heard through background noise

These various hearing tests pinpoint problems: in which ear(s) and to what extent, what frequencies, what volumes, what level of background noise interferes with your understanding, etc.

RESULTS AND RECCOMENDATION

Our hearing instrument specialist will review your test results with you. We will take the time to insure your hearing loss will be explained and we answer all of your questions.

Using your test results and your preliminary information, you and your hearing care specialists determine the " top " hearing aid for your personal lifestyle and individual hearing problems.

We are committed to help you to achieve better hearing.

This process is a partnership:

  • Joliet Hearing Center and Mokena Hearing Center informs you of all costs.
  • Our insurance department informs you what is covered by your insurance and what is not.
  • We accept all major credit cards.
  • We will work with you to create a payment plan if needed.
  • All you have to do is know what you can afford.

YOUR START TO HEARING BETTER- FITTING THE HEARING AID

Each Hearing location has an on-site laboratory.

If necessary, you will have ear molds made of each of your ears. The process is fast and painless where liquid is poured in your ear which congeals as it cools to form a mold of your inner ear. The mold for the right ear is tinted red and the left is tinted blue stock large variety of brands and models of the most up-to-date hearing technologies. Depending on the type of hearing aids you purchase, our licensed dispensers may assemble your unique instrument on-site while you watch through a window.

Hearing aids are often called hearing computers in today's high tech world. Your hearing instrument specialists "programs" your hearing aid on a computer through LIVE SPEECH MAPPING.

Call us TODAY at 815-782-8318 and start hearing better TOMORROW!

Joliet Hearing Center and Mokena Hearing Center both have free lifetime office visits, tune-ups for hearing aid adjustments, free tubing, cleanings, free trial periods with 100% money back guarantees and risk free. We carry name brands that are recognized and highly trusted.